Refund and Return Policy for The African Imagery:

We appreciate your business and want you to be happy with your purchase! This policy outlines the conditions under which you can return or exchange artwork purchased from The African Imagery.

Return Eligibility:

Unoriginal Artwork (Prints, Posters, Reproductions):
You may return unoriginal artwork to The African Imagery within 10 days of purchase for a full refund, provided it is in its original, unopened packaging and in saleable condition.
Original Artwork (Paintings, Sculptures, etc.): Due to the unique nature of original artwork, returns are generally not accepted at The African Imagery. However, we understand situations may arise. We encourage you to contact us within 3 days of purchase to discuss your situation. We will consider returns of original artwork on a case-by-case basis, with a possible store credit or exchange offered depending on the circumstances.

Items Not Eligible for Return:

Artwork that has been damaged after purchase
Artwork that has been opened (for unoriginal artwork)
Custom-made artwork
Artwork purchased during a clearance or final sale event at The African Imagery.

Return Process:

Contact The African Imagery within the return window specified above. You can reach us by phone or by email as seen on the footer of the website.

We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the artwork securely to The African Imagery.

You are responsible for all shipping costs associated with returning the artwork to The African Imagery.

Once we receive the returned artwork and verify it is in its original condition, we will process your refund or exchange within 10 business days. Refunds will be issued to the original form of payment used for the purchase at The African Imagery.

Damaged Artwork:

If your artwork arrives damaged, please contact The African Imagery immediately. We will work with you to arrange for a replacement or a full refund.

Please note: The African Imagery reserves the right to modify this return policy at any time without prior notice.

Thank you for your understanding!